Search SWCP Web Site Search Knowledge Base

Southwest Cyberport Customer Contract

This agreement is between SWCP and Customer. It is effective regardless of signature or return by Customer upon the first instance of: Customer login in to SWCP, receipt by SWCP of customer fees, or receipt by SWCP of contract signed by customer.

1. Customer represents and warrants that he/she is 18 years of age or older.
2. SWCP reserves the right to cancel any account at any time, for any reason or no reason. SWCP will reimburse Customer for any unused portion of pre-paid fees, minus damages caused by Customer, if any. Cancellation by SWCP shall be effective immediately upon SWCP removing customer's access privileges from SWCP facilities; but SWCP shall promptly notify customer in writing also.
3. Customer may cancel their account at any time, for any reason or no reason. SWCP will reimburse Customer for any unused and prorated portion of pre-paid fees. Customer must pay any fees incurred up to the day of cancellation. Cancellation by customer will be effective on the day that SWCP receives notice in writing. Electronic mail notification shall not suffice (for Customer's protection).
4. When Customer's account is terminated, Customer's data residing on SWCP computers will be stored for up to 6 months See the SWCP Policy Statement for storage charges. After 6 months the data will be erased without warning Customer. Arrangements may be made at any time prior to the six months to transfer the data to Customer, at Customer's expense and SWCP's convenience.
5. Customer uses SWCP's service at his/her own risk. SWCP does not guarantee any data and is not liable for any damage done to person or property as a result of any data acquired from or through or stored at the facilities of SWCP or involving SWCP's service in any way.
6. SWCP intends to be operational 24 hours a day 7 days a week, but SWCP does not guarantee that. Interruptions of service under one day will not be compensated; longer interruptions will result in extension of service as customer's sole compensation for interruption. SWCP may gratuitously compensate for shorter interruptions. SWCP will provide limited free technical support over the phone for Customer. After Customer reaches the limit, they may purchase additional support at SWCP's normal consulting rates. Details are set out in the SWCP Policy Statement.
7. Customer is responsible for choosing a password which reasonably protects their account. SWCP is not responsible for charges or damages resulting from mis-use of an account, including unauthorized use by another party. Customer is responsible for any and all charges and damages resulting from mis-use of their account, including consequential damages. See the SWCP Policy Statement for help in choosing a good password.
8. When Customer accesses computers, networks, or other resources owned by an organization other than SWCP, they must do so in accordance with that organization's rules, regulations, customs and traditions.
9. Customer may not violate any local, state, federal or international laws which involve SWCP's computer network in any way.
10. Customer may not transfer use of his/her account to another person without the written permission of SWCP. Customer is encouraged to review item 7 in this contract.
11. Customer agrees to read and abide by the SWCP Policy Statement as initially provided and as amended thereafter. The SWCP Policy Statement is included in this document by reference.

_______________________              ____________________________________
For SWCP                             Print Your Name Here



_______________________  _________   ________________________  __________
SWCP Signature           Date        Your Signature            Date

[About SWCP] [Businesses] [Members Services] [Products] [Account Info] [Links]

---

Southwest Cyberport 5021 Indian School NE Suite 600, Albuquerque NM 87110 USA helpdesk / info request: help@swcp.com | webmaster: webmaster@swcp.com phone: USA: (505) 232-7992 | fax: USA: (505) 232-7975