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Collocation Agreement

Description

Collocation allows a customer to store a machine in Southwest Cyberport's (SWCP's) network operations center to gain access to SWCP's high speed network connection.

Terms

  1. The customer's equipment will reside at SWCP's offices in Albuquerque, New Mexico. This Agreement is for one computer system and associated peripherals. The computer will be attached to SWCP's network via one port of a 100Mb ethernet switch.
  2. Customer must provide insurance for their equipment. SWCP's office is protected by a monitored alarm system, however SWCP bears no responsibility for losses due to theft, fire, or other damage.
  3. Access to Customer equipment is provided during SWCP's regular business hours of 9:00 AM to 8:00 PM Monday - Friday and 10:00 AM to 6:00 PM Saturday and Sunday. Access during nighttime or holiday hours can be arranged by appointment or by emergency pager.
  4. If desired, SWCP will provide monitoring services for Customer's equipment via the PING, HTTP, and/or SMTP protocols. If an error condition arises, customer may choose to be paged directly to their alpha-numeric pager, or have SWCP personnel be paged to call Customer.
  5. The Collocation Agreement does not include system administration services. At Customer's request, an SWCP employee can reboot Customer's system. Unix or other system administration services are available at SWCP's standard consulting rates.
  6. 1 IP address will be provided per Customer machine. Additional IP subnets can be routed to the Customer machine for a nominal fee.

Prices

There is a one-time installation fee for Collocation service, and a monthly service fee. The base monthly charge for Collocation service includes a base bandwidth allocation, with charges for transfer above that amount. For billing purposes SWCP will use either incoming or outgoing number of bytes transferred, whichever is greater. A "GB" is one Gigabyte, 1024^3 bytes. The base charge includes electricity and cooling (including backup power provided by both UPS and generator) for a 1U or 2U server.

Collocation Installation
ItemPrice
Installation$200 one-time

Collocation Monthly Charges
ItemPrice
Base Collocation $200 / month
Includes: 2U server space, electricity and cooling, up to 20 GB/mo transfer
Extra Data Transfer $7.50 / GB / month
Extra Rack Space $30 / Rack Unit / month
Data Backup Service $50 / month
System Administration $75 / hr

Data Backup Service

The optional data backup service provides nightly incremental backups and periodic full dumps of Customer server data. Data restores are performed at Customer's request by SWCP staff. Backups are also rotated off-site for disaster-recovery purposes.

If you have any further question about server collocation, or would like to receive a collocation customer contract, please email help@swcp.com.

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Southwest Cyberport
5021 Indian School NE Suite 600, Albuquerque NM 87110 USA
helpdesk / info request: help@swcp.com | webmaster: webmaster@swcp.com
phone: USA: (505) 232-7992 | fax: USA: (505) 232-7975